Support

Plamaco Pro is billed through the store you subscribed on. On Android, manage or cancel it in the Google Play Store under Profile, Payments and subscriptions, Subscriptions. On iOS, manage or cancel it in your Apple ID settings (Settings, your name, Subscriptions). Deleting the app does not cancel a subscription, and refund requests are handled by the store that billed you.

Open Plamaco, go to Settings, and choose Delete Account. This permanently deletes your account and everything tied to it, including your pantry items, recipes, meals, food logs, quick log entries, goals, and settings. Deletion is immediate and cannot be undone. If you cannot access the app, email us using the form below and we will do it for you. Two things to note: deleting your account does not cancel an active subscription, so cancel that in Google Play or the App Store first, and billing records are held by the store that processed your payment rather than by us.

Health access is optional. If you turn it on, Plamaco reads your steps, workouts, and active energy burned from Apple Health on iOS or Health Connect on Android, to estimate the calories you burned and adjust your daily calorie target. That data is used for this purpose only. It is never used for advertising and never shared with third parties.

Calorie and nutrition values are estimates, and AI-generated recipes and meals can be wrong or unsuitable for you. Plamaco is not a medical device and does not provide medical advice. Check anything important, and consult a qualified professional for dietary or medical decisions, especially if you have allergies or a health condition.

Some features send the details you provide, such as pantry items and preferences, to third-party AI providers (Anthropic, OpenAI, and Google) to generate recipes, meals, and estimates. Your health data is never sent to these providers. See the Privacy Policy for details.